- In an unlikely event of you not being entirely satisfied with our products, we would be happy to hear you.
- Please note that as a policy, we don’t offer any returns or exchange. However, if the product you received is wrong, tampered or damaged, please write to us within 24-hrs of receiving your parcel at firstname.lastname@example.org. Please do send a picture/video of the products as attachment.
- Alternatively, you can call us on (022) 2410 – 8484. Our customer service representative will guide you through the process and your item(s) will be replaced subsequently.
- Any complaint received beyond 24-hrs shall not be entertained. Please note that returns shall be accepted only if the product has not been used and the packaging has not been tampered in any way. Return policy does not apply on free gifts and promotional items.